Accounts Receivable Assistant - Company : Heidelberg Philippines Inc.

Heidelberg Philippines Inc.

Company Description

With a global market share for sheetfed offset printing machines of more than 40 percent, Heidelberger Druckmaschinen AG (Heidelberg) is the world’s leading solution provider for the print media industry. Headquartered in Heidelberg, Germany, the Company focuses on the entire process and value chain in sheetfed offset printing, for formats ranging from 14x20 inches to 28x40 inches. Apart from printing presses, the product portfolio includes plate imaging devices and finishing equipment, as well as software components designed to integrate all print manufacturing processes. In addition, Heidelberg offers a wide range of spare parts, consumables, used equipment and services, along with extensive training programs provided by the Print Media Academy. Furthermore, the Company assists its customers’ investment plans by offering financing concepts. Heidelberg is most active within the major OECD industrial regions and is expanding its involvement within growing markets such as Asia and Eastern Europe. With development and production sites in five countries and some 250 sales offices world-wide, the Company offers services to more than 200,000 customers around the globe. A further production site is under construction in China. Heidelberg generates 85 percent of global sales through company-owned sales offices and well above 80 percent outside of Germany.

Accounts Receivable Assistant Post Date: 24 Jul 09

About the Job

Problem solving and good communication skills are utilized on the AR team. The AR Assistant plays a significant role in maintaining accurate customer correspondence files nd corresponding with customers about their accounts.

JOB SUMMARY:

Responsible for accounts receivable tasks related to collecting payments from customers. This includes maintaining accurate customer correspondence files and corresponding with customers about their account. Responsible for coordinating with Corporate Credit and Collection Officer status of AR DSO and actively participate in ensuring timely resolution of all issues affecting collection.

ESSENTIAL JOB FUNCTIONS:

• Receives batched checks from receptionist daily and applies each payment to the proper customer invoice.
• Posts any new entries to the appropriate accounts receivable system and proofs entries against daily cash report.
• Prepares deposit slip, including daily receipts and any miscellaneous cash. Makes daily deposit and prepares daily report as instructed.
• Reviews customer statements each month and answers customer inquiries regarding statements or invoices.
• Researches past due invoices which appear on the aging report and calls or mails collection letters to customers, when applicable, and includes copies of past due invoices.
• Follows up with phone call/second mailing if necessary and refers uncollectible accounts to the Corporate Credit Officer & CFO for collection aging or bad debt write-off.
• Processes approved adjustments and write-offs and maintains a detailed record of correspondence and all actions.
• Processes partial pay according to procedures.
• Performs other clerical duties as required including filing, data entry, typing, etc.
• Applies cash to appropriate accounts. After all invoices have been applied and check and balance equals zero, reviews cash application screen to ensure that all invoices have been paid correctly.
• Communicates with customers on any and all accounts receivable issues (short pays, open invoices, aged balance). Documents all telephone calls and files in customer files.
• Maintains accounts receivable files.
• Reviews partial payment notices daily and take appropriate action.
• Set-ups new accounts with appropriate documentation and authorization.
• Communicates and coordinates collection efforts with sales force.
• Reviews and works monthly accounts receivable reports.
• SUPPLEMENTAL JOB FUNCTIONS:
• Confers with customer to explain type of charge plans available.
• Assists customer in filling out application or completes application for customer.
• Reviews applications received by mail.
• Files credit applications after credit department approves or disapproves credit.
• Checks references by phone or form letter and notifies customer of acceptance or rejection of credit.
• Verifies entries and correct errors on charge accounts using adding machine.
• Answers credit rating requests from banks and credit bureaus.
• Verifies invoices against Invoice Register.
• Performs additional duties as directed.

EDUCATION & FORMAL TRAINING:

• Graduate of Accounting/Management Accounting
• Female, 23-28 years of age
• At least one year experience in Credit and Collection
• Good working knowledge of MS Excel, Word & Advance Excel(preferably)
• Experience in customer service i.e. handling customer queries
• SAP FICO experience preferred

WORK EXPERIENCE:

• Minimum 1 year.
• Prior accounts receivable and credit/collection experience preferred.

Interested applicants can submit their resume to:

Christine.margate@heidelberg.com